Things haven’t been going so well for Sonos: Following a multitude of user complaints about app updates resulting in connection issues for their devices, the company recently confirmed that it will be laying off 100 people from its workforce, around the same time that the company is expected to spend millions trying to fix its ill-fated app update.
Speaking to The Verge, the company’s CEO Patrick Spence said:
We made the difficult decision to say goodbye to approximately 100 team members representing 6 percent of the company. This action was a difficult, but necessary, step to ensure continued, meaningful investment in Sonos’ product roadmap while setting Sonos up for long-term success.
For those who don’t know, Sonos released an update Which caused problems for users.and some were unable to use their devices due to connection issues. The problem has been a thorn in the side of many users ever since.
This isn’t the first time in recent times that the company has laid off people: in June 2023, Sonos also laid off around 130 people, citing “continuous headwinds” as the root cause. All that said, the company has yet to release a definitive timeline for a fix to the app issue.
Fountain: Art-Technica